Prior appointment
You can decide when you would like us to contact you so we can help with any account-related procedures.
By doing this we can offer you personalised information on your town or municipality.
Atención al cliente
966 060 440 / 900 700 749
Utiliza este teléfono para consultas o gestiones comerciales
Customer service hours:
De lunes a viernes de 8:00 a 21:00 h. Sábados de 8:00 a 14:00 h.
Averías e incidencias
900 700 749
Disponible las 24h, los 365 días del año
Canal de información y consultas por mensajería instantánea
Customer service hours:
De lunes a viernes de 8:00 a 21:00 h.
Address
Pl. de la Lonja 1 (Altabix)
03202
Solicitando cita previa en nuestros canales de atención al cliente.
You can decide when you would like us to contact you so we can help with any account-related procedures.
In order to complete the procedure we will ask you for your identity document: DNI, NIE or NIF.
If your inquiry is related to a payment, invoice or contract.
If you are not the account holder, we will need the document authorising you to act on their behalf.
Check the documentation required for new supply connections.